Frequently Asked Questions
The main frequently asked questions, issued from Mobage Support Website (
Source).
- [HellFire] What are Ally Jewels and Magic Jewels?
Earn Ally Jewels by playing with friends, and Magic Jewels by defeating creatures.
- [HellFire] Do the color-coded creatures and regions represent anything?
The colors of your creatures and regions represent the 4 elements of fire, earth, water, and death.
- [HellFire] How do I summon new creatures?
Summon new creatures using Ally Jewels, Magic Jewels, Soul Stones, Gems, or MobaCoin.
- [HellFire] Why isn’t the evolve feature always available?
Evolve creatures when you have 2 or more of the same creature.
- [HellFire] What is the elemental medallion for?
Follow the elemental medallion to remind yourself about each element’s weakness. For example, Fire creatures are weak against Water creatures.
- [HellFire] How do I reinforce a creature?
You can use the energy from one creature to empower another.
- [HellFire] Who is this wanderer who just helped me win my battle?
Occasionally, other players will make an appearance to give you an extra boost during battle.
- [HellFire] What does the color of the orb indicate?
Every orb pulls its power from the surrounding elements, and the color represents those sources.
- [HellFire] Why does my orb just shake and not fire when I try to flick it?
Your orb will rumble if you do not use enough force when you fire it. If you're using a touch screen device, there may be dirt or debris on it impairing your throw.
- [HellFire] What makes a hit a “critical”?
Hitting the enemy creature in the center of the card will make it “critical”, doing more damage.
- [HellFire] How directly to the color of regions match the element of creature I will find there?
Regions with elemental colors house a higher ratio of that element’s creatures, so arm your deck wisely!
- [HellFire] This game is making my motion sickness worse, can I stabilize the camera perspective?
You can turn the dynamic camera feature off from the SETTINGS menu.
- [HellFire] How do I log out of my account?
Log out from the SETTINGS screen.
- [HellFire] How much is a creature enhanced when reinforced?
Reinforce your favorite creatures with less powerful creatures and keep your deck slim at the same time.
- [HellFire] Why is there only space for 3 teams when there are 4 elements?
Manage your 3 teams by combining the different elements to prepare for any battle.
- [HellFire] How many worlds are there?
There are currently 25 worlds to explore and battle through.
- [HellFire] How can I manage my deck?
Manage your deck as a fluid combination of elements, at the ready for whatever creatures come your way.
- [HellFire] What do the color themes represent?
The colors of your creatures and regions represent the 4 elements of fire, earth, water, and death.
- [HellFire] How do I change my leading creature?
The creature in the top row team all the way to the left displays as your avatar when you drop in on other battles.
- [HellFire] How do the elements make up the color of my orb?
Each orb’s appearance reflects the elemental sources from which it draws its power.
- [HellFire] How can I tell how far a creature has evolved?
Review the evolution stage meter to see how far along your creature has evolved.
- [HellFire] How do I know how rare a creature is?
The number of stars in the bottom corner of your card tells you its rarity.
- [HellFire] How do I evolve a creature?
Tap the Evolve button when you have more than one of the same creature to evolve the two together.
- [HellFire] What do the numbers below my orb represent?
The numbers rest above a creature in each orb’s energy source and represent how much power that creature yields.
- [HellFire] How do I get more energy?
You'll have to wait for your energy to rebuild, or purchase more energy when you run out.
- [HellFire] What makes an ally inactive?
Allies who haven’t played recently will show up as inactive on your list.
- [HellFire] I swear I just missed that creature with my orb, why did it still show as a hit?
You still inflict some damage when you completely miss a creature.
- [HellFire] What does the number above the enemy creature represent?
The number above an enemy indicates how many turns until it will strike you again.
- [HellFire] How do I get more Ally jewels?
The more you actively play, the more likely your allies will send jewels to you.
- [HellFire] How many creatures can I store at one time?
To start, you have 50 creature slots in your collection.
- [HellFire] How much energy do I need to battle?
Look at the top of each region to see how much energy each mission will cost.
- [HellFire] Where can I see my health status in a battle?
The bar near the top of your screen shows your health during a fight.
- [HellFire] How do I add more allies?
Turn a wanderer into an ally by sending them a request after the battle is complete.
- [HellFire] How do I leave a battle?
Tap the “X” to the right of your health bar at any time during a battle to flee.
- [HellFire] When do I win Magic Jewels?
Win 10 Magic Jewels for completing a region, and 50 for finishing a whole world.
- [HellFire] How can I report a negative experience in HellFire?
If you are new to HellFire and have a negative experience you can report it to us.
- [HellFire] How do I the volume off or down?
Change the volume from the settings panel.
- [HellFire] Where can I view my current Allies?
Tap the Allies button to access a list of your friends.
- [HellFire] Can I request helping specific allies?
Yes! You can now search for specific Mobage players to add as allies.
- [HellFire] It says there is an event, but I haven’t seen anything different yet?
Play through missions to cross paths with the event enemies.
- [HellFire] How do I get back to the main screen?
Use the “Back” and “Deck” buttons to navigate back to the home menu.
- [HellFire] Official Tutorial Guide and FAQs
Get started or just learn more about the world of HellFire.