Frequently Asked Questions

The main frequently asked questions, issued from Mobage Support Website (Source).

• [HellFire] What are Ally Jewels and Magic Jewels?
  Earn Ally Jewels by playing with friends, and Magic Jewels by defeating creatures.



• [HellFire] Do the color-coded creatures and regions represent anything?
  The colors of your creatures and regions represent the 4 elements of fire, earth, water, and death.



• [HellFire] How do I summon new creatures?
  Summon new creatures using Ally Jewels, Magic Jewels, Soul Stones, Gems, or MobaCoin.



• [HellFire] Why isn’t the evolve feature always available?
  Evolve creatures when you have 2 or more of the same creature.



• [HellFire] What is the elemental medallion for?
  Follow the elemental medallion to remind yourself about each element’s weakness. For example, Fire creatures are weak against Water creatures.



• [HellFire] How do I reinforce a creature?
  You can use the energy from one creature to empower another.



• [HellFire] Who is this wanderer who just helped me win my battle?
  Occasionally, other players will make an appearance to give you an extra boost during battle.



• [HellFire] What does the color of the orb indicate?
  Every orb pulls its power from the surrounding elements, and the color represents those sources.



• [HellFire] Why does my orb just shake and not fire when I try to flick it?
  Your orb will rumble if you do not use enough force when you fire it. If you're using a touch screen device, there may be dirt or debris on it impairing your throw.



• [HellFire] What makes a hit a “critical”?
  Hitting the enemy creature in the center of the card will make it “critical”, doing more damage.



• [HellFire] How directly to the color of regions match the element of creature I will find there?
  Regions with elemental colors house a higher ratio of that element’s creatures, so arm your deck wisely!



• [HellFire] This game is making my motion sickness worse, can I stabilize the camera perspective?
  You can turn the dynamic camera feature off from the SETTINGS menu.



• [HellFire] How do I log out of my account?
  Log out from the SETTINGS screen.



• [HellFire] How much is a creature enhanced when reinforced?
  Reinforce your favorite creatures with less powerful creatures and keep your deck slim at the same time.



• [HellFire] Why is there only space for 3 teams when there are 4 elements?
  Manage your 3 teams by combining the different elements to prepare for any battle.



• [HellFire] How many worlds are there?
  There are currently 25 worlds to explore and battle through.



• [HellFire] How can I manage my deck?
  Manage your deck as a fluid combination of elements, at the ready for whatever creatures come your way.



• [HellFire] What do the color themes represent?
  The colors of your creatures and regions represent the 4 elements of fire, earth, water, and death.



• [HellFire] How do I change my leading creature?
  The creature in the top row team all the way to the left displays as your avatar when you drop in on other battles.



• [HellFire] How do the elements make up the color of my orb?
  Each orb’s appearance reflects the elemental sources from which it draws its power.



• [HellFire] How can I tell how far a creature has evolved?
  Review the evolution stage meter to see how far along your creature has evolved.



• [HellFire] How do I know how rare a creature is?
  The number of stars in the bottom corner of your card tells you its rarity.



• [HellFire] How do I evolve a creature?
  Tap the Evolve button when you have more than one of the same creature to evolve the two together.



• [HellFire] What do the numbers below my orb represent?
  The numbers rest above a creature in each orb’s energy source and represent how much power that creature yields.



• [HellFire] How do I get more energy?
  You'll have to wait for your energy to rebuild, or purchase more energy when you run out.



• [HellFire] What makes an ally inactive?
  Allies who haven’t played recently will show up as inactive on your list.



• [HellFire] I swear I just missed that creature with my orb, why did it still show as a hit?
  You still inflict some damage when you completely miss a creature.



• [HellFire] What does the number above the enemy creature represent?
  The number above an enemy indicates how many turns until it will strike you again.



• [HellFire] How do I get more Ally jewels?
  The more you actively play, the more likely your allies will send jewels to you.



• [HellFire] How many creatures can I store at one time?
  To start, you have 50 creature slots in your collection.



• [HellFire] How much energy do I need to battle?
  Look at the top of each region to see how much energy each mission will cost.



• [HellFire] Where can I see my health status in a battle?
  The bar near the top of your screen shows your health during a fight.



• [HellFire] How do I add more allies?
  Turn a wanderer into an ally by sending them a request after the battle is complete.



• [HellFire] How do I leave a battle?
  Tap the “X” to the right of your health bar at any time during a battle to flee.



• [HellFire] When do I win Magic Jewels?
  Win 10 Magic Jewels for completing a region, and 50 for finishing a whole world.



• [HellFire] How can I report a negative experience in HellFire?
  If you are new to HellFire and have a negative experience you can report it to us.



• [HellFire] How do I the volume off or down?
  Change the volume from the settings panel.



• [HellFire] Where can I view my current Allies?
  Tap the Allies button to access a list of your friends.



• [HellFire] Can I request helping specific allies?
  Yes! You can now search for specific Mobage players to add as allies.



• [HellFire] It says there is an event, but I haven’t seen anything different yet?
  Play through missions to cross paths with the event enemies.



• [HellFire] How do I get back to the main screen?
  Use the “Back” and “Deck” buttons to navigate back to the home menu.



• [HellFire] Official Tutorial Guide and FAQs
  Get started or just learn more about the world of HellFire.